KpopVisage Privacy Policy

Effective Date: April 11, 2026

This Privacy Policy describes how Mannacor LLC ("KpopVisage," "we," "our," or "us") collects, uses, discloses, stores, and protects information when you access or use kpopvisage.com, visagehub.com, and related sub-domains, pages, applications, and services (collectively, the "Services").

This Privacy Policy is meant to explain our data practices in clear language. Your use of the Services is also subject to our Terms of Service. If you do not agree with this Privacy Policy, do not use the Services.

1. Summary of key points

Analyzer uploads are not retained. Photos you upload to use an analyzer are processed to generate results and then deleted immediately after processing completes.
No biometric identifiers or facial templates are stored from analyzer uploads.
Public or shared content is stored. If you intentionally post or share content through the Services, including images, feed posts, comments, chat messages, and profile content, we store it so it can be displayed, delivered, moderated, and managed.
Connected-login data may be collected. If you use Facebook Login or Google Sign-In, we receive the limited account data made available through those sign-in methods.
Purchase and transaction data may be processed. If you buy a product or paid feature, we and our service providers may process transaction-related information needed to complete and support that purchase.
We do not sell personal information for money. However, some advertising, analytics, or related technologies may be treated as a "sale," "sharing," or "targeted advertising" under certain privacy laws.
You may have privacy rights. Depending on your location and applicable law, you may have rights to access, correct, delete, or opt out of certain data processing.

2. Analyzer uploads and biometric data

When you upload a photo to use an analyzer feature, the photo is transmitted through the live Service, processed to generate results, and then permanently deleted immediately after processing completes.

We do not retain user-uploaded analyzer photos. We do not use analyzer uploads to train or improve models. We do not store biometric identifiers or facial templates from analyzer uploads.

During processing, an uploaded image may exist briefly in memory or short-lived transient storage strictly as needed to generate results, maintain service stability, and detect or prevent abuse, such as rate limiting, blocking malicious traffic, or identifying automated misuse. These transient copies are not retained after processing completes.

Analyzer results are automated outputs based on the image you choose to submit. They are provided as a product feature and are not used to make legal, employment, credit, housing, insurance, health, or similarly significant decisions about you.

3. Content you choose to share

The Services include community and social features where you may choose to post or share content, including images, profile content, feed posts, comments, reactions, chat messages, and other interactions ("User Content").

If you choose to post User Content publicly or share it with others through the Services, that content may be visible to other users depending on the feature and your settings.

If you explicitly share an image or other User Content on the site, we store that content and related metadata so it can be displayed, delivered, moderated, enforced, reviewed for abuse or safety concerns, and managed through the Services.

If you delete shared content, it may stop being publicly visible through the Services, but deletion may not remove:

copies another user saved independently, including screenshots;
reposts or copies made outside our Services;
cached copies created as part of ordinary internet operations; or
retained copies we keep for legal, security, moderation, dispute, fraud-prevention, or backup-related reasons.

4. Information we collect

4.1 Information you provide directly

Email address, username, password credentials, or other account setup information.
Display name, profile image, preferences, followed or favorited content, and optional profile details you choose to provide.
User Content you post, upload, send, react to, or otherwise share through the Services.
Messages, attachments, and details you provide when contacting support or submitting requests.
Reports, complaints, safety submissions, appeals, or other moderation-related information you send us.

4.2 Information from connected login providers

If you use a third-party sign-in option, we receive limited account information from that provider as described below.

Facebook Login: public profile information made available to us, which may include your name, Facebook ID, profile picture, and email address.
Google Sign-In: account information made available to us, which may include your Google-verified email address, Google ID, display name, and profile picture URL.

We do not request friends lists, contacts, calendar data, Drive files, or other expanded scopes unless separately disclosed and requested.

4.3 Purchase, payment, and support information

Purchase records, order details, timestamps, transaction status, delivery status, and product access history.
Billing-related details you provide in connection with a purchase.
Transaction identifiers and information received from payment processors or commerce providers needed to confirm and support purchases.
Communications and records related to support, refunds, disputes, fraud review, and service issues.

Payment card information and similar payment credentials may be processed directly by third-party payment providers and are subject to those providers’ own privacy practices.

4.4 Community, moderation, and safety information

User Content you post or share, including feed posts, comments, reactions, profile content, chat messages, images, and similar interactions.
Metadata associated with User Content, such as timestamps, edit history, delivery information, moderation state, and related logs.
Reports submitted by users, trust and safety signals, moderation review details, enforcement history, appeal records, and abuse-prevention records.

4.5 Device, usage, and log information

IP address, approximate location derived from IP, timestamps, pages viewed, referring pages, and features used.
Browser and device information, operating system, language settings, app or browser identifiers, and diagnostic or crash information.
Security and abuse-prevention signals, including suspicious activity indicators, blocked requests, fraud-prevention data, and rate-limiting events.

4.6 Cookies and similar technologies

We may use cookies, local storage, pixels, SDKs, and similar technologies to provide core functionality, keep you signed in, remember preferences, support security, measure performance, understand usage, support analytics, and help deliver or measure advertising where applicable.

5. How we use information

Provide, operate, maintain, secure, and improve the Services and the features you choose to use.
Process uploads and deliver analyzer results.
Create, display, deliver, and manage community features and User Content.
Authenticate users and manage account access, including connected-login features.
Process purchases, provide paid products or features, and deliver customer support.
Communicate with you about your account, purchases, support issues, safety notices, and policy or service updates.
Moderate content, investigate reports, enforce our Terms and policies, and protect users and the platform.
Detect, prevent, and respond to spam, fraud, abuse, security incidents, or unauthorized access.
Measure performance, troubleshoot problems, improve reliability, and enhance the Services.
Comply with legal obligations and respond to lawful requests.
Create aggregated or de-identified information that does not reasonably identify you, which we may use to operate, analyze, and improve the Services.

6. Legal bases for processing (EEA and UK users)

If you are located in the European Economic Area or the United Kingdom, we generally process personal data under one or more of the following legal bases, depending on the context:

Contract: to provide the Services you request, maintain your account, deliver features, and process purchases.
Legitimate interests: to secure the Services, prevent abuse, moderate content, protect users, improve performance, operate our business, and communicate about the Services.
Consent: where consent is required by law, including for certain cookies or similar technologies, or where we otherwise ask for your consent.
Legal obligation: to comply with applicable law, lawful requests, tax or accounting obligations, and enforcement obligations.

7. How we share and disclose information

We share information only as described below or as otherwise disclosed at the time of collection:

Service providers: vendors and processors that help host, store, secure, moderate, analyze, support, communicate, and operate parts of the Services.
Payment and commerce providers: processors, fraud-prevention vendors, or commerce partners involved in completing and supporting purchases.
Advertising, analytics, and measurement partners: third parties that help us understand usage, support advertising, measure performance, cap frequency, or prevent fraud.
Legal and safety disclosures: where we believe disclosure is reasonably necessary to comply with law, enforce our terms, protect rights or safety, investigate abuse, or respond to fraud or security incidents.
Business transfers: if we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all assets, information may be transferred as part of that transaction, subject to applicable law.
With your direction: where you direct us to share information, post it publicly, use a connected service, or otherwise choose to disclose it.

8. Advertising and third-party services

The Services may display advertising or use third-party tools for analytics, advertising, or measurement. Those third parties may use cookies or similar technologies, subject to their own privacy policies and terms.

We do not sell personal information for money. However, depending on the laws that apply to you and the way certain advertising or analytics technologies operate, some disclosures or uses of data may be treated as a "sale," "sharing," or "targeted advertising."

The Services may also contain links to third-party websites, apps, or services. We are not responsible for the privacy, security, or content practices of third parties, and you should review their policies before giving them personal information.

9. Data retention

Analyzer uploads: deleted immediately after results are generated.
Account information: retained for as long as needed to maintain your account and provide the Services, unless a longer period is required or permitted by law.
Shared content and community activity: retained until you delete it, your account is deleted, or it is removed under our policies, subject to the exceptions below.
Transaction information: retained as needed to complete purchases, provide support, maintain records, and comply with legal, tax, accounting, or fraud-prevention obligations.
Logs and security records: retained for limited periods as reasonably necessary for security, troubleshooting, abuse prevention, moderation review, and service integrity.

We may retain certain information longer where reasonably necessary to comply with law, enforce our terms and policies, resolve disputes, investigate abuse or fraud, respond to security issues, preserve evidence, or maintain backups and system integrity. Deleted data may remain in backup systems for a limited period before being removed through routine backup cycling.

10. Your choices and privacy rights

10.1 General choices

Account updates: You can update certain account and profile information through the Services where functionality exists.
Delete shared content: You can delete certain content you posted through the Services where functionality exists.
Disconnect connected logins: You may be able to disconnect third-party login methods through your account settings or through the provider itself.
Account deletion: You can request deletion of your account by contacting us. Where we provide an in-product deletion path, you may also use that route.
Cookies and device controls: You may be able to control some cookies or similar technologies through your browser, device, or any consent tools we make available.

10.2 Additional rights depending on your location

Depending on where you live and applicable law, you may have rights such as:

the right to know, access, or confirm the personal information we process about you;
the right to request correction of inaccurate personal information;
the right to request deletion of personal information, subject to exceptions;
the right to receive a portable copy of certain information;
the right to object to, restrict, or withdraw consent for certain processing where applicable;
the right to opt out of certain processing for targeted advertising, sale, or sharing where applicable;
the right to appeal a denied privacy request where applicable law provides that right; and
the right not to be unlawfully discriminated against for exercising applicable privacy rights.

We may need to verify your identity before fulfilling a request. We may deny or limit requests where permitted by law, including where we cannot reasonably verify the request, where an exception applies, or where fulfilling the request would compromise another person’s rights, security, or legal obligations.

If you are in the EEA or UK, you may also have the right to lodge a complaint with your local data protection authority.

10.3 How to submit a privacy request

To submit a privacy request, contact us at info@kpopvisage.com. If applicable law allows you to use an authorized agent, we may request proof of that authorization and may also take steps to verify your identity directly.

11. Children’s privacy and age requirements

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 in circumstances that would require parental notice or consent under applicable law.

By using the Services, you represent that you meet the minimum age requirements applicable in your region and that you have any required parental or guardian permission if you are under the age of majority where you live.

If we learn that we collected personal information from a child under 13 where such collection was not permitted, we will take steps to delete that information or otherwise handle it as required by applicable law.

12. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the internet and no storage or security system can be guaranteed to be 100% secure.

You are responsible for maintaining the confidentiality of your account credentials and for activity that occurs under your account.

13. International users and data transfers

We operate the Services from the United States. If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other locations where we or our service providers operate.

Where required by applicable law, we use appropriate safeguards for cross-border transfers.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will update the Effective Date above when we do. Material changes will become effective when posted unless a different effective date is stated. Your continued use of the Services after changes become effective means you acknowledge the updated policy.

15. Contact us

If you have questions, privacy requests, or concerns about this Privacy Policy or our data practices, contact us at info@kpopvisage.com.

16. Connected login providers

16.1 Facebook Login

If you use Facebook Login, we receive the limited account data described in this Policy and use it to authenticate your account, display your profile details within the Services, and help prevent duplicate or abusive accounts.

If you disconnect Facebook Login or request deletion of your account, Facebook-provided account data associated with your KpopVisage account will be deleted, de-identified, or retained only as permitted or required under this Privacy Policy, our legal obligations, and our security, fraud-prevention, or recordkeeping needs.

Additional guidance is available at Facebook Data Deletion.

16.2 Google Sign-In

If you use Google Sign-In, we receive the limited account data described in this Policy and use it to authenticate your account, display your profile details within the Services, and help prevent duplicate or abusive accounts.

If you disconnect Google Sign-In or request deletion of your account, Google-provided account data associated with your KpopVisage account will be deleted, de-identified, or retained only as permitted or required under this Privacy Policy, our legal obligations, and our security, fraud-prevention, or recordkeeping needs.

Additional guidance is available at Google Data Deletion.